By Amjad Hussain, Kate El-Alami
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Extra resources for Faith Guides for Higher Education, A Guide to Islam
Sample text
Intellectual Capital with No Return What makes this challenge a communication issue is that knowledge is only an asset if it is shared and applied. Unfortunately, organizations and their leadership don’t always know how to do this, and there are significant organizational barriers to turning valuable knowledge into valuable practice. Expertise is often locked in the heads of individual employees, and it doesn’t get out. Sometimes this is simply because ideas are not fully articulated. Or they aren’t shared because employees can’t put them adequately into words.
Leaders who help people feel they are part of a larger community that supports them and serves their interests can command a more abiding sense of loyalty and higher levels of work satisfaction from those people. 2. Framing Work. Leaders who help colleagues and employees articulate for themselves a greater sense of meaningfulness in their work roles can strengthen the intrinsic reward potential of work and so energize the workforce. Leaders who help people recognize the value and meaning of their work are able to tighten the alignment between personal and organizational goals and enjoy M -M 37 higher levels of commitment, perseverance, and dedication as well.
11. David N. Farr, speech delivered at the Dean’s Breakfast, John Cook School of Business, St. Louis University, September 25, 2001. All subsequently quoted material by Farr comes from this source. 12. ” The New Deal in Employment, Report No. 1162-96-CR (New York: The Conference Board, 1996), 30. This page intentionally left blank PART II T he L eader as C ommunity D eveloper “Effective leaders put words to the formless longings and deeply felt needs of others. ” —W B, “T L S” N o matter how small a work organization may be, it still represents a kind of community for its employees, a place where members share a common purpose and come to know one another.