Automotives (Ferguson's Careers in Focus) by David Strelecky

By David Strelecky

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Department of Labor predicts that this field will grow faster than the average for all occupations through 2016. According to the ASE, even if school enrollments were at maximum capacity, the demand for automobile service technicians still would exceed the supply in the immediate future. As a result, many shops are beginning to recruit employees while they are still in vocational or even high school. Another concern for the field is the automobile industry’s trend toward developing the “maintenance-free” car.

At times, dealership owners and managers may have to contend with unsatisfied or difficult customers, or disputes between employees. Dealership owners and managers work in comfortable office settings, though their days are often hectic and demanding. As head management, they are often in the dealership until closing time— working 60-hour workweeks is not unusual. They often must travel out of town, or sometimes abroad, to attend conferences, trade shows, or to manufacturers’ headquarters or assembly plants.

Sales managers should have excellent communication and persuasive skills. They should also be organized and able to delegate responsibilities to their employees. EXPLORING Most communities have a chamber of commerce whose members usually will be glad to share their insights into the career of a business owner. Join your high school’s business club, a group that may give you the opportunity to meet business leaders in your community. Con- Automotive Dealership Owners and Sales Managers 53 tact local dealership owners or sales managers and ask them to participate in an information interview.

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