By Steven Finlay (auth.)
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Additional info for The Management of Consumer Credit: Theory and Practice
Sample text
This doesn’t mean that credit is not permitted in Islamic society, but that the forms of credit that are compliant with Islamic (Shari’ah) law are somewhat different from that which the reader may be familiar. 2 Credit – not just another consumer product So what is it that differentiates a credit agreement from other types of trading relationship, and what is it that leads to such controversy over its use and misuse? When someone purchases something on a cash basis, goods and funds are exchanged simultaneously by the two parties involved.
2, tends to focus on bringing together similar types of resources from across the business. 2 Credit IT Payroll Etc. A functional structure So, for example, there will be a single marketing function responsible for all of the products provided by the institution. The pros and cons of adopting a functional orientation tend to be a mirror image of those of the divisional approach. The main advantages are: • Costs are reduced for two reasons. First, the duplication of business functions found within a divisional structure is reduced.
Undertaking collections and debt recovery activity to recover funds from delinquent customers. This will often be managed in conjunction with the credit department who will have overall responsibility for managing the volume of bad debt and write-off within the organization. The credit department will therefore have an interest in ensuring that the most efficient collections and debt recovery practices are being applied. • Dealing with known or suspected cases of fraud. Customer services departments need to be flexible and be able to respond to unexpected changes in the volume of customer contact activity that may occur from time to time.