Information and Communication Technologies in the Context of by Kaushalesh Lal (auth.)

By Kaushalesh Lal (auth.)

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Although firms do not require very highly paid workers for use of e-business tools, the average wage paid to an employee by portal-using firms is expected to be high. This is because the MDs of portal-using firms are technology savvy and they are aware of the fact that e-business is a tool for business innovation. E-business alone cannot improve the performance of firms. E-business can play the role of a catalyst in achieving better performance along with other factors such as quality of products, after sales support, and innovative capabilities of firms.

The worldwide number of Internet users have increased from 16 million in 1995 to 250 million in 2000 (NASSCOM, 2000). 1 Firms' characteristics and e-business linkages Adoption of e-business technologies is a function of several factors. Many times these factors mutually reinforce each other. 1. 1 that international orientation, which is represented by imports, exports, technological and financial collaboration and the adoption of e-business mutually reinforce each other. This is because the use of ICTs in general results in the death of distance (Soete, 1997).

There was only one firm that was connected with its foreign partner in Japan with an ISDN leased line. 3 shows the distribution of firms according to use of bandwidth. 3 that a large number of firms (92 per cent) that have adopted offline technologies are using a simple telephone line for Internet connectivity while all firms using 128 kbps lines are those that are doing e-business through portals. 91 per cent) that are portal-using firms have adopted the digital mode of communication. Empirically, several studies have found that communication networks are pre-requisites for the success of the ICT revolution.

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