Communicating Effectively with the Chinese by Ge Gao, Stella Ting-Toomey

By Ge Gao, Stella Ting-Toomey

Using the `self-OTHER' viewpoint as a conceptual starting place, the authors painting and interpret a number of the unique communique practices in chinese language tradition. They study how self-conception, function and hierarchy, relational dynamics and face have an effect on methods of engaging in daily speak in chinese language tradition. They clarify why miscommunication among chinese language and North american citizens occurs and recommend how one can increase conversation. via incorporating cases of daily speak, the authors provide a practical and transparent representation of the explicit features and features of chinese language verbal exchange, in addition to tricky components of Chinese//North American encounters.

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N o on e coul d say anything . Everyon e jus t looke d at th e leader . Ther e wer e n o suggestions . Finall y th e leade r mentione d a fe w restaurant s w e coul d choos e fro m an d aske d fo r opinions . The n a fe w opinion s cam e out , bu t I stil l don' t thin k the y wer e individua l preferences . The y wer e jus t guesse s at wha t peopl e though t th e leade r wanted , (p . 133) • Conclusio n In thi s chapter , w e i n t r o d u c e d th e Chines e n o t i o n o f c o m m u n i - catio n a n d e x p l a i n e d tha t th e stud y o f C h i n e s e cultur e is essentia l t o o u r understandin g o f Chines e c o m m u n i c a t i o n processes .

F u r t h e r m o r e , m a i n t a i n i n g r e lationship s is a n integra l par t o f C h i n e s e c o m m u n i c a t i o n becaus e Characteristics of Chinese Communication 37 C h i n e s e c o m m u n i c a t i o n is situate d in relationship s rathe r tha n in individua l persons , an d th e primar y function s o f c o m m u n i c a t i o n ar e t o maintai n existin g relationship s a m o n g individuals , t o r e i n f o r c e rol e an d statu s differences , an d t o preserv e h a r m o n y withi n th e g r o u p .

In C h i n e s e culture , gan qing is construe d n o t onl y a s a n affectiv e issu e bu t als o a s a healt h issue . Chines e believ e tha t e m o t i o n a l instabilit y ca n caus e har m t o variou s huma n o r g a n s , an d c o u n t e r balancin g e m o t i o n s is essentia l t o achievin g interna l balanc e an d e m o t i o n a l stabilit y (Wu , 1 9 8 2 ) . Excessiv e joy , fo r e x a m p l e , injure s th e hear t bu t ca n b e c o u n t e r b a l a n c e d b y fear , a s ca n grie f b y joy 28 COMMUNICATIN G EFFECTIVEL Y WIT H TH E CHINES E (Wu , 1 9 8 2 ) .

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